Your front desk is answering phones, verifying insurance, chasing confirmations, and checking people in at the same time. We set up the systems that handle the repetitive parts: intake before the visit, confirmations and reschedules by text, recall reminders that actually get booked, and follow-up on treatment that was presented but never scheduled.
Hands-on help for dental practices in Orange County and Los Angeles.
Our team meets with you in person, learns how your practice actually runs, and sets things up with your team.
When: A new patient books.
What happens: They get a text with a link to complete their health history, sign consents, and snap a photo of their insurance card. Reminders until it is done. Your front desk sees it is complete before the patient walks in.
Why it matters: Patients are seated on time and the front desk is not transcribing paper forms.
When: Three days and one day before an appointment.
What happens: Text confirmation with one-tap confirm or reschedule. A reschedule offers open slots. Unconfirmed appointments get flagged for a call the morning of.
Why it matters: Fewer no-shows, and when someone does cancel, the slot gets filled.
When: A patient is due or overdue for hygiene.
What happens: A text with a booking link into open hygiene slots. Two reminders. Patients who do not respond in 30 days go on a short call list for your team.
Why it matters: Recall is the engine of a dental practice and most of it is leaking.
When: Treatment is presented but not scheduled.
What happens: A week later, a friendly text from the office checking in, with a booking link. A second touch at 30 days. Replies go to your treatment coordinator.
Why it matters: This is the biggest pile of revenue in your practice and it is sitting in a report nobody opens.
When: A patient cancels within 48 hours.
What happens: Patients on your ASAP list get a text offering the slot. First to reply gets it.
Why it matters: An empty chair is lost production you cannot get back.
When: A call comes in after hours.
What happens: The caller gets a text asking what is going on. A knocked-out tooth or swelling gets the on-call number. A lost crown or dull ache gets booked for the next morning.
Why it matters: True emergencies reach the doctor. Everything else waits until the office opens, without the patient feeling ignored.
When: Checkout.
What happens: Two hours later, a thank-you text with your Google review link.
Why it matters: New patients pick a dentist by reviews and the office that asks gets them.
You tell us what eats your week.
We watch how the day actually runs and find the two or three things worth fixing first.
Scope and cost in writing before anything is built.
Contact us for pricing tailored to your dental practice. Scope and cost are agreed before anything is built.
We take it seriously. Any tool that touches patient information has to sign a business associate agreement, and we set things up so the minimum necessary information moves. We will walk through this with you before anything is built.
Often the gaps are the workflows around it: the follow-up sequences, the intake chase, the unscheduled treatment outreach. We look at what Weave already does for you and build the pieces that are missing.
The texts come from your office name in your voice. Anyone who wants a person can get one with one reply.
CONSERVUS